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Service Delivery Leader - Ops job in Noida

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Noida MetLife

Job Ref:	136834
Employer:	MetLife
Sector:	Life Insurance Health Insurance Investment
Qualifications:	Unclassified
Software:	Excel
Job Type:	Full Time
Salary and Benefits:	Competitive
Remote:	No
Location
Country:	India
City:	Noida
Post Code:	Not specified
Map:	(Show on map)
Description
Position Summary This individual will be responsible for all non-technical aspects of operations delivery within Actuarial Services. The Actuarial Services team consists of 240+ resources supporting various actuarial functions including Valuation and Reporting, Pricing Oversight, Reinsurance, Modeling, Asset Liability Management and Experience Studies. This role requires the incumbent to partner with various internal teams to drive organization level strategic initiatives and programs for Actuarial Services. The individual is expected to provide an effective liaison between the various business departments. Job Responsibilities The following are the key responsibilities for this position: Drive and support leadership on design and execution of overall business strategy Ensure that program management strategies and processes are in place to meet business objectives Play a key role in resource planning/enablement and billing Play a key role in budgeting, governance and execution of development programs Build strong working relationships with all stakeholders and internal departments Support all business data management and reporting requests received Drive employee engagement and recognition initiatives Program manage business excellence initiatives and ensure robust tracking and reporting Knowledge, Skills and Abilities Education Bachelor's Degree preferably in a quantitative discipline Experience 13+ years of experience assuming roles of increasing responsibilities Experience managing large groups preferred Experience managing programs preferred (CMMI, Agile, Employee Recognitions) Experience developing and managing policies preferred Experience collecting, maintaining and distributing data is preferred Experience building database systems preferred Knowledge and skills (general and technical) Must be able to quickly learn the goals and aspirations of various stakeholders and make quick decisions optimizing the overall value Must be able to propose creative solutions to difficult problems Must be able to resolve conflicts among various parties through constructive negotiations Excellent oral and written communication skills is a must Must be extremely comfortable with Excel (using various formulas, creating reports, reconciling data) Proficiency in creating power point presentations Other Requirements (licenses, certifications, specialized training - if required) Good quantitative skills preferred Working Relationships Internal Contacts (and purpose of relationship): CF MIS, GOSC Finance, HR, US Finance, GOSC Actuarial Leadership, GOSC ADP Coordinator, GOSC Legal External Contacts (and purpose of relationship) - If Applicable MetLife: MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East. We are ranked #44 on the Fortune 500 list for 2019. In 2019, we were named to the Dow Jones Sustainability Index (DJSI) for the fourth year in a row. DJSI is a global index to track the leading sustainability-driven companies. MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world. MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

ref: (136834) 14 days ago

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